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Privacy Policy

 

At Finset Formation, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, store, protect, and share your personal information when you visit our website, contact us, or purchase and use our services.

Finset Formation provides business formation and compliance consultancy services to entrepreneurs worldwide, including clients based in Bangladesh, who require assistance with USA LLC and UK LTD company formation, EIN and UTR application support, registered agent and registered address services, business banking guidance, payment account setup, and ongoing tax filing and compliance support.

By using our website or purchasing our services, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on the service you request and how you interact with us, we may collect the following types of information:

Personal and Identification Information

We may collect personal and identification information necessary to provide our services, including:

  • Full name;

  • Date of birth;

  • Nationality;

  • Residential address;

  • Mailing or business address;

  • Phone number;

  • Email address;

  • Passport information and copies;

  • National ID (NID) information and copies;

  • Other identification or verification documents required for the requested service.

Business and Company Information

When you purchase company formation or compliance services, we may collect information relating to your business, including:

  • Proposed company name;

  • Business activity and purpose;

  • Company ownership information;

  • Director and member information;

  • Registered office information;

  • Business address;

  • Tax-related information;

  • EIN, UTR, and other relevant application information;

  • Information required for company formation, tax filing, banking, or payment account applications.

Financial and Payment Information

We may collect information necessary to process payments for our services, such as:

  • Payment confirmation;

  • Transaction details;

  • Billing information;

  • Payment method information;

  • Order amount and transaction date.

Where payment processing is handled by a third-party payment provider, your payment information may be processed directly by that provider according to its own privacy policy and terms.

Communication Information

When you contact us through email, phone, WhatsApp, website forms, or other communication channels, we may collect and retain information contained in your communications, including your name, contact details, order information, and the contents of your messages.

Website and Technical Information

When you visit our website, certain technical information may be collected automatically, depending on the technologies and services used on our website. This may include:

  • IP address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Website pages visited;

  • Date and time of visits;

  • Referring website or source;

  • Basic website usage information.

This information may be used for website security, functionality, analytics, troubleshooting, and improving our website and services.

2. How We Use Your Information

We use the information we collect for legitimate business and service-related purposes, including:

  • To respond to your enquiries and requests;

  • To provide the services you purchase from us;

  • To prepare and submit company formation applications;

  • To assist with EIN, UTR, tax, and compliance-related applications;

  • To prepare documents and applications on your behalf;

  • To communicate with you regarding your order or service;

  • To verify your identity and information where necessary;

  • To communicate with government authorities, banks, payment providers, and other relevant institutions where required to complete your requested service;

  • To process and manage payments;

  • To maintain records of transactions and services;

  • To prevent fraud, misuse, or unauthorized activity;

  • To maintain the security and functionality of our website and systems;

  • To comply with applicable legal, regulatory, tax, accounting, or governmental requirements;

  • To improve our services, website, customer experience, and internal processes;

  • To send service-related communications and, where permitted, promotional or marketing communications.

We will generally collect and use only information that is reasonably necessary for the purpose for which it is collected.

3. How We Share Your Information

Finset Formation treats client information as confidential. However, in order to provide our services, it may be necessary to share certain information with third parties.

Depending on the service requested, information may be shared with or submitted to:

  • Government authorities and agencies;

  • The IRS;

  • Companies House;

  • HMRC;

  • State filing offices;

  • Registered agents;

  • Banks and financial institutions;

  • Payment platforms and financial service providers;

  • Business verification and compliance providers;

  • Tax or accounting service providers;

  • Technology, hosting, storage, communication, or other service providers that support our business operations.

For example, when you request company formation, EIN application, bank account guidance, or payment account setup, we may need to submit relevant information and documents to the appropriate third-party institution as part of the service.

We do not sell or rent your personal information to third parties for their independent marketing purposes.

4. Third-Party Services and Platforms

Our services may involve third-party institutions and platforms, including but not limited to Payoneer, Wise, PayPal, Stripe, banks, government authorities, registered agents, and other service providers.

When your information is submitted to or processed by a third-party institution, that institution may process your information under its own privacy policy, terms, and procedures.

Finset Formation does not control the privacy practices, security systems, processing decisions, or data retention practices of third-party institutions.

5. International Data Transfers

Because Finset Formation provides services involving USA and UK company formation and works with clients and institutions in different countries, your personal information may be transferred to, stored in, or processed in countries other than the country where you reside.

For example, information provided by a client based in Bangladesh may need to be submitted to institutions or service providers located in the United States, United Kingdom, or other jurisdictions in order to complete the requested service.

Where information is transferred internationally, we take reasonable steps to protect the information and use it only for legitimate business, contractual, legal, or service-related purposes.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

These measures may include controlled access to client information, secure communication and storage practices, restricted access to documents, and reasonable security procedures appropriate to the nature of the information we handle.

However, no method of electronic transmission, storage, or communication can be guaranteed to be completely secure. Therefore, while we take reasonable measures to protect your information, we cannot guarantee absolute security.

7. Confidentiality of Client Documents

Documents submitted to us for company formation, tax, banking, payment account, or compliance services may contain sensitive personal and business information.

We use these documents primarily for the purpose of providing the service requested by you and for fulfilling related legal, regulatory, administrative, or contractual requirements.

We do not intentionally disclose client documents to unrelated third parties except where disclosure is necessary to provide the requested service, required by law, or otherwise permitted under applicable requirements.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and transaction records, resolving disputes, enforcing agreements, and complying with legal, tax, accounting, or regulatory obligations.

The exact retention period may vary depending on:

  • The type and sensitivity of the information;

  • The nature of the service provided;

  • Whether the information is required for ongoing compliance services;

  • Legal, tax, accounting, or regulatory requirements;

  • The need to maintain records of transactions and communications;

  • Potential disputes or legal claims.

When personal information is no longer reasonably required, we may securely delete, destroy, or anonymize it, subject to applicable legal and operational requirements.

9. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality, security, performance, and user experience.

Cookies may be used for purposes such as:

  • Essential website functionality;

  • Security;

  • Remembering preferences;

  • Website analytics;

  • Understanding how visitors use our website;

  • Improving website performance and services.

Some cookies may be provided by third-party services used on our website.

Where required, we will provide appropriate options or information regarding the use of non-essential cookies and similar technologies.

10. Marketing Communications

We may occasionally contact you with information about our services, updates, offers, or other business-related communications where permitted by applicable law.

You may request to stop receiving promotional communications from us at any time by contacting us using the details provided below.

Service-related communications, such as order updates, document requests, payment confirmations, application updates, and other communications necessary to provide your requested service, may continue where necessary.

11. Your Privacy Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

  • Request access to personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of personal information where applicable;

  • Request restriction of certain processing;

  • Object to certain uses of your personal information;

  • Request a copy of certain personal information;

  • Withdraw consent where processing is based on consent;

  • Request information about how your personal information is used or shared.

These rights may be subject to legal limitations and exceptions.

To exercise a privacy-related right or ask a question about your personal information, please contact us using the contact details provided in the “Contact Us” section below.

12. Accuracy of Information

You are responsible for ensuring that the personal and business information you provide to Finset Formation is accurate, complete, and up to date.

If any information you have provided changes, you should notify us as soon as reasonably possible so that we can update our records where appropriate.

Providing false, inaccurate, or misleading information may affect the delivery of your services and may result in delays, rejection by third-party institutions, or termination of services in accordance with our Terms and Conditions.

13. Children’s Privacy

Our services are intended for individuals who are at least 18 years of age.

We do not knowingly collect personal information from individuals under the age of 18 for the purpose of providing our business formation and compliance services.

If you believe that a person under 18 has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website or communications may contain links to third-party websites, services, or platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or services.

We recommend reviewing the privacy policy and terms of any third-party website or platform before providing personal information to them.

15. Changes to This Privacy Policy

Finset Formation reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, business practices, technology, or applicable legal and regulatory requirements.

Any changes will be published on this page with a revised effective date.

Your continued use of our website or services after an updated Privacy Policy has been published constitutes your acknowledgment of the updated policy.

16. Contact Us

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle your personal information, please contact us using the details below:

Finset Formation

Phone: +880 1771-139533

Email: [email protected]

Registered Address:
188 Grand Street 2nd Fl Ste 1141
New York, NY 10013
United States

BD Office Address:
Skycity Tower (FL-12), BEXEECO Road
Polli Biddut, Dendabor, Savar
Dhaka, Bangladesh